STORE POLICIES

Privacy & Safety

The Kick *ss Outline brand is dedicated to protecting the privacy of our customers whilst collecting information relevant to your shopping experience with us. We will never share the personal information that you share with us through www.kickassoutline.com.

This information includes but is not limited to name, email address, phone and mobile phone numbers, home address, date of birth, shipping and payment card billing address, payment card details, IP address, search criteria, shopping history, and shopping preferences.

We respect the privacy rights of our customers and recognise the importance of protecting the information collected about them. All the information provided to the Kick *ss Outline brand is used solely for our own purposes in ensuring we can provide you with the best shopping experience.

The Kick *ss Outline brand has designed this privacy policy to be as transparent as possible about how we collect, manage and use your personal information. This will allow you to make informed decisions when shopping with Kick *ss Outline. If we ever make amendments to this Privacy Policy, they will be published here.

You have the right to review and update your personal details at any time. If for any reason you are concerned that the personal information we hold is not correct, please visit our website and after logging into the site using the "Sign In" menu on the home page, your personal information will be made available for review and can be updated in the "Account" section.

By registering, subscribing or using our services, you consent to the use of your personal data in line with this policy.

When We Collect Information

Collection of your personal information can occur through various interactions:

  • When you visit and use our website;

  • When you place an order with Kick *ss Outline;

  • When you register an online account with Kick *ss Outline or send a request or applications for our products or services either electronically, by phone, or in person;

  • When interacting with us on Social Media; communicating - whether online, over the phone, or in person with our team members;

  • When you participate in our promotions, competitions or special events;

  • If you apply for employment with Kick *ss Outline, including submission of any forms in relation to the recruitment and selection process.

Personal Information Collected

In order for the Kick *ss Outline brand to provide for the best shopping experience, Kick *ss Outline collects data relating to your personal information:

  •  For the processing and finalization of orders made with Kick *ss Outline;

  •  For customisation of website material that will be most relevant to your interests;

  •  To equip the Kick *ss Outline brand with the tools needed for marketing purposes and branding;

  •  To provide customers with the products and services requested;

  •  To communicate with customers;

  •  To comply with laws or directions given by regulators and other authority figures. 

Cookies & Computer Tracking

The Kick *ss Outline brand may use cookies on this site from time to time. Cookies are very small files that are sent by us to your computer or other device which we can access when you visit our site in future. Cookies help us remember who you are and other information about your visits so we can help display the information on our website in a way that matches your interests. Most major websites use cookies.

Kick *ss Outline is not set up to track, collect or distribute personal information not entered by visitors.

Legal Basis for Processing Personal Information

Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only (i) where we need the personal information to perform a contract with you; (ii) where the processing is in our legitimate interests and not overridden by your rights; or (iii) where we have your consent to do so.  We have a legitimate interest in operating our Services and communicating with you as necessary to provide these Services, for example when responding to your queries, improving our platform, undertaking marketing, or for the purposes of detecting or preventing illegal activities.

In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person. If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).

Data Retention

We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax, or accounting requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Your Data Protection Rights Under The General Data Protection Regulation (GDPR)

If you are a resident of the EEA, you have the following data protection rights:

  • If you wish to access, correct, update, or request deletion of your personal information, you can do so at any time by emailing support@kickassoutline.com.

  • In addition, you can object to the processing of your personal information, ask us to restrict the processing of your personal information, or request portability of your personal information. Again, you can exercise these rights by emailing support@kickassoutline.com.

  • You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the "unsubscribe" or "opt-out" link in the marketing emails we send you. To opt-out of other forms of marketing, please contact us by emailing support@kickassoutline.com.

  • Similarly, if we have collected and process your personal information with your consent, then you can withdraw your consent at any time.  Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

  • You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

Notice Concerning The Information Of Children

Kick *ss Outline is not directed to children under the age of 13 and does not intentionally collect any information from children under the age of 13. Please contact us if your child has provided Personal Information to us and we will delete the information immediately.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect Personal Information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur we will notify the users via email. We also agree to the Individual Redress Principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

Privacy Breaches

If you believe that for any reason your privacy has been breached, please contact 

support@kickassoutline and we will resolve the issue.

Changes to This Policy

The Kick *ss Outline brand may change these policies from time to time. If we make any changes to theses policies, we will change the "Last Updated" date below and may notify you by email (sent to the e-mail address specified in your account). We encourage you to review this Policy whenever you visit the Services to understand how your Personal Information is used.

Purchases & Payment

By placing an order for any goods on the Website the Customer is offering to make the purchase on and subject to these Terms. Each order the Customer places will be a separate and binding agreement between you and the Kick *ss Outline brand with respect to the supply of the goods in accordance with these Terms.

You must provide the Kick *ss Outline brand with complete and accurate details when making a purchase. The Kick *ss Outline brand is not liable if we are given an incorrect delivery address at the time of purchase. Any additional expenses in correcting the order are the responsibility of the Customer. Once the parcel leaves the warehouse, The Kick *ss Outline brand is not liable for any errors made by a third-party carrier company.

All prices quoted are in United States Dollars (USD) and exclude sales tax. The Kick *ss Outline brand is not responsible for applicable currency conversion rates and charges issued by your bank.

We reserve the right to alter the prices of goods on the Website without notice to the Customer.

You may opt to have your payment processed through PayPal. Upon checkout, you will be redirected to the PayPal website where a payment method can be selected. It is not necessary for you to have a PayPal account to shop with the Kick *ss Outline brand.

Once Kick *ss Outline receives payment, you will be emailed an invoice confirming the order. Some orders may be subject to fraud checks by the the Kick *ss Outline Customer Care team. The Customer may be asked to provide additional identification or information to verify the transaction.

Order Processing

Orders are processed on business days (Monday through Friday) excluding public holidays in the US where our fulfillment centers are located. Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are intended as an estimate only and are subject delays.

The customer will be provided with tracking details once the order is shipped out. See our shipping policies for further details.

Fraud

The Kick *ss Outline brand takes every measure against credit card fraud. If an order is flagged as potentially fraudulent, The Kick *ss Outline brand will contact the customer to confirm certain details. If the customer refuses to respond with the required information, Your Kick *ss Story Outline reserves the right to cancel the order. The Kick *ss Outline brand is not liable to compensate for any loss, expense or inconvenience you may face as a result of a cancelled order.

Cancellation

The Kick *ss Outline brand reserves the right to reject an order for any reason at any time. If your order is rejected, you will be contacted and refunded.

The Kick *ss Outline brand  is not liable for any loss, expense or inconvenience resulting from a cancelled order. All orders are subject to item availability.

Cookies

The Kick *ss Outline brand uses cookies to distinguish you from other users on the Website. This helps us provide a good experience when you browse the Website and to improve our services.

A cookie is a small file of letters and numbers that is stored on your browser if you agree. Cookies contain information that is transferred to your computer's hard drive.

Our cookies fall into the following categories:

  • Necessary cookies. These are cookies that are required for the smooth operation of the Website. They include, for example, cookies that enable you to log into secure areas of the Website and use the shopping cart.

  • Analytical cookies. They allow us to count the number of visitors and to see how visitors move around the Website. This helps us to improve the way the Website works, for example, by ensuring that users are easily finding what they are looking for.

  • Functionality cookies. These recognize you when you return to Kick *ss Outline. This lets us personalize our content for you and recall your preferences (for example, your choice of language or region).

  • Targeting cookies. These cookies track your visit to the Website, the pages you have visited and the links you have followed. We use this information to make the Website and advertising more relevant to your preferences. We may also share this information with third parties.

You can block cookies by adjusting the setting on your browser that allows you to refuse all or some cookies. Please note, if you block all cookies (including essential cookies) your experience on the website may be affected.

Questions About This Policy

If you have any questions about this Policy, our practices related to the Services, or if you would like to have us remove your information from our database please feel free to contact us at support@kickassoutline.com.